We are deeply committed to upholding strict compliance with all relevant legislation that pertains to both our own operations and those of our clients. Our dedication extends to a strong focus on GDPR and PECR, encompassing data security, data protection guidelines, and other privacy regulations.

Our status as a data controller is officially registered with the Information Commissioner’s Office (ICO), and we carefully source and process all data in accordance with ICO standards. Furthermore, we rigorously adhere to a regular data cleansing and purging schedule every four weeks to ensure compliance with the Telephone Preference Service and Mailing Preference Service.

Our comprehensive approach includes:

1. Managing Supplier and Client Relationships: We maintain strong relationships with our suppliers and clients, including robust contractual arrangements.
2. Ensuring Consent, Privacy, Security, and Age-Appropriate Data Handling: Our commitment extends to obtaining proper consent, ensuring stringent privacy measures, safeguarding data security, and handling age-appropriate data in compliance with regulations.
3. Implementing an Effective Suppression Policy: We have a well-defined suppression policy in place to ensure that individuals who opt out of communications are excluded from our outreach efforts.
4. Enforcing a Well-Defined Data Retention Policy: Our data retention policy is diligently enforced, ensuring that data is retained only for the length of time that is both reasonable and proportionate.
5. Conducting Staff Training in Data Handling Procedures: We invest in staff training to ensure that our team is well-versed in the latest data handling procedures, promoting responsible and compliant data management.
6. Accurate Selection, Extraction, and Secure Delivery of Data: We take great care to ensure the precise selection and extraction of data, followed by its secure delivery, in line with regulatory requirements.

Our commitment to data security and compliance is unwavering. Rest assured, all data is securely held and transmitted, and we retain it only for the necessary duration. We consider it imperative that your organisation also adheres to these regulations. For further guidance, we recommend visiting the following link: ICO GDPR Guidance and Resources.